Privacy policy

• Account information. When you sign in with Google, we receive your account identifier, email address, name, and profile image, when available.
• Organization information. We store your shop name, memberships, roles, and invitation details.
• Project information. We store the project details and files you provide. These can include client names, project addresses, bid dates, drawings, and past bids.
• Contact information. The contact form collects your name, email address, and shop name. You can also provide a phone number, location, and message. We receive information you send in support requests.
• Billing information. We store billing identifiers and subscription details. Stripe handles payment details through its payment services.
• Technical information. Our hosting and service providers may process IP addresses, browser information, request details, and error logs to deliver and protect the service.

Only upload information that you have permission to share. Avoid including personal information that the project does not need.

• Sign you in and manage access to your organization.
• Store and display your projects and files.
• Manage billing and subscriptions.
• Respond to requests and contact you about Bid Nimble.
• Maintain the service, resolve errors, and prevent misuse.
• Meet legal obligations and resolve disputes.

We use Google account information to identify you and create your Bid Nimble session. Google sign-in does not give us your Google password. This sign-in flow requests basic identity information, including your email address and profile.

You can remove Bid Nimble access in your Google account settings. Removing access does not delete information already stored in Bid Nimble. Contact Ken to request deletion.

We share information with service providers as needed to operate Bid Nimble:

• Google provides account sign-in.
• Supabase provides authentication, database storage, and file storage.
• Cloudflare hosts the website and processes network requests and service logs.
• Stripe processes payments and manages billing. We send your organization name, account email address, and billing identifiers when setting up billing.
• Calendly handles booking when you follow the booking link. Information you submit there is also subject to Calendly’s privacy policy.

Members of your organization can access shared project information according to their access permissions. Authorized people who operate Bid Nimble can access information when needed for support and service administration.

We may disclose information to meet a legal requirement, protect people or the service, or carry out a business transfer. We do not sell your contact details.

Bid Nimble uses cookies to maintain your sign-in session and remember your active organization. These cookies support account access. Blocking them can prevent sign-in or other account functions.

Google, Stripe, and Calendly may use cookies on their own pages. Their policies explain those uses.

We retain account and project information to provide the service. We retain contact requests to respond and manage follow-up. We may retain records when needed for billing, security, legal obligations, or disputes.

You can delete files and projects with the controls available in your organization. Contact Ken to request account deletion or removal of other information. Shared organization records may need to remain for other members. Copies may remain in backups until those backups expire.

Our providers may process information in countries other than the country where you live. We use access controls and private file storage to protect information. No online service can guarantee complete security.

Contact Ken to request access to, correction of, or deletion of your personal information. You can also ask us to stop sales follow-up. We may need to verify your identity and your authority over organization data before acting on a request.

Depending on where you live, you may have additional privacy rights. We will handle requests under applicable law. Contact your organization administrator about access to information that your organization manages.

Bid Nimble is a business service for sign shops. It is not directed to children under 13. If you believe a child has provided personal information, contact Ken so we can investigate and remove it as appropriate.

We will post policy changes on this page and update the date above. We will provide additional notice of material changes when required by law.

For privacy questions or data requests, contact Ken Rapko at ken.rapko@gmail.com.

Read the Terms of service for the conditions of using Bid Nimble.